Parent/Student FAQ

 

1) Will I have to pay any fees by requesting a tutor?
No, this service is free for parents and students. We only charge a commission to our tutors for the first four weeks of work; this serves as our agency’s referral fee.

2) What if I wish to have the tutor changed?
Any time you feel if the home tutor is not teaching satisfactorily, we provide a switch of tutor at no additional cost. However, you need to pay the tuition fees for all conducted tuition sessions.

3) How long do I need to wait before I can be assigned a home tutor?
We will assign a tutor for you within 24 hours whenever possible(depending on location).

4) How do I verify the tutor’s qualifications?
We would screen & interview the tutors and ensure that they have all the necessary qualifications and credentials. You can also interview the tutor on the phone and ask the tutor to bring the relevant qualification certificates for your perusal on the first lesson.

5) How many students will there be in a class?
It can be one-to-one home tuition or small group tuition. Please indicate your preference when communicating with us.

 

Request for a tutor now or contact 018-4653053